Return & Refund Policy
For hygiene reasons press-on nails cannot be resold, so returns are limited — but Kelly will always try to make things right.
Damaged or incorrect orders
If your set arrives damaged or it isn't what you ordered, email a photo within 7 days of delivery and we'll replace it or refund you.
Used sets
Sets that have already been applied cannot be returned or exchanged.
Sizing
Please measure your nails before ordering. Sizing guidance is on the Sizing Guide page.
Lost packages
If tracking shows a problem, email us and we'll help you sort it out.
How to start a request
Email pressedandpolished88@gmail.com with your name, order number and a short note.
Questions? Email pressedandpolished88@gmail.com. Shipping available — no local pickup at this time.
